What makes NON/TOX different from other moisturizers?
Most creams mask dryness with synthetic fillers. NON/TOX nourishes the skin barrier at the source — using 100% natural, bio-compatible ingredients your skin instantly recognizes.
What are the main ingredients?
Every jar contains grass-fed beef tallow, organic olive oil, golden jojoba oil, and botanical essential oils. Nothing else. No parabens, silicones, or synthetic fragrances.
Is it safe for sensitive or acne-prone skin?
Yes. Every ingredient was selected for skin compatibility and barrier support. Tallow is naturally non-comedogenic and rich in vitamins A, D, E & K — ideal for sensitive and acne-prone skin.
Is NON/TOX cruelty-free?
Absolutely. We never test on animals. Our tallow is ethically sourced from grass-fed cattle raised for food, ensuring nothing goes to waste.
Where is NON/TOX made?
Every jar is crafted and packaged in the USA, under strict quality standards.
Does NON/TOX contain any preservatives or stabilizers?
No. Our formula is completely preservative-free. Because it’s waterless, there’s no need for synthetic stabilizers — just pure, nutrient-rich oils and tallow that naturally resist oxidation.
How to Use
How much product should I use?
A little goes a long way. Start with a pea-sized amount and warm it between your hands before gently massaging into skin.
When should I use it?
Use morning and night on clean skin, or as needed. It also doubles as a body balm or spot treatment for dry areas.
Can I use it under makeup or sunscreen?
Yes — allow 5–10 minutes for the balm to fully absorb before layering other products.
Can I use it during pregnancy or breastfeeding?
Absolutely. We never test on animals. Our tallow is ethically sourced from grass-fed cattle raised for food, ensuring nothing goes to waste.
Subscriptions & Orders
How do I manage my subscription?
You can log into your account anytime to skip, pause, or cancel your subscription. You’re always in control.
Can I change my shipping address or billing details?
Yes — update your information in your account dashboard or contact support@nontoxskin.com before your next renewal.
When will I be billed?
Your subscription renews automatically every 8 weeks (or your chosen frequency). You’ll receive an email reminder before each renewal.
Shipping & Returns
How long does shipping take?
Orders ship within 1–3 business days.
Standard (Free): 3–6 business days
Express ($9): 2–4 business days
Do you offer international shipping?
Not yet — but it’s coming soon.
What is your return policy?
Due to the nature of skincare, we can accept returns on unopened products within 30 days of delivery. If your order arrives damaged or defective, email support@nontoxskin.com — we’ll replace or refund it immediately.
Do you offer a satisfaction guarantee?
Yes — every order is backed by our 30-Day Satisfaction Guarantee. If you’re not happy with your experience, we’ll make it right.
Brand & Philosophy
What does “NON/TOX” mean?
It represents our commitment to creating skincare that heals — not harms. No toxins, no shortcuts, no synthetic fillers. Just ingredients your skin understands.
Do you plan to release other products?
Yes. We’re developing a small line of barrier-strengthening essentials — each grounded in nature, backed by biology, and made with integrity.
Still have questions? Reach out anytime at support@nontoxskin.com — we’re happy to help.
